Care & Use

Caring for your Pooch Pack can have a great impact on product longevity and enjoyment of use.

Bottle and Bowls Care

• Pooch Pack bottles are made from double-walled, vacuum-insulated stainless steel.
• Handwash only, to preserve the surface finish.
• Designed to be taken apart, the top untwists off the bottle body for easy fill and easy cleaning. 
• After washing, rinse and set aside to air dry and store your bottle with the lid off.
• We do not recommend placing our bottles in the dishwasher.
• We recommend waiting 30 seconds after pouring boiling water and before twisting your lid on, to allow steam release. 
• Do not overfill bottles and take care when using carbonated or sparkling beverages. They naturally want to expand and become gas, which causes pressure build up
• Do not put the bottle in the freezer. Freezing temperatures can damage the double wall and vacuum seal of stainless-steel products.
• Do not microwave.  

 Neoprene Bag Care

• Although neoprene is a functional and durable fabric, it is not indestructible and our bags will show signs of wear and tear just like any other bag without proper care.
• Neoprene is a soft and flexible material and the shape can be manipulated. Please remember your bag has been flat-packed in its packaging for some time and the shape will soften up and become more stretchy to fit over the bottle.
• Place inside a mesh lingerie bag and machine wash on a cool, gentle cycle with a mild washing aid. Handwashing is also suitable.
• Lay it out flat to dry.